Photo Release

June 24, 2020

Marcos on BPO employers: Sen. Imee Marcos on Wednesday, June 24, 2020, urges the Department of Labor and Employment to look into reports that business process outsourcing companies are taking advantage of the department’s labor advisory to the detriment of call center agents. Marcos, during the Committee on Labor, Employment and Human Resources Development hybrid hearing, said BPO employers have given notice to call center agents that they will either be retained but will not receive any benefits for six months or they will be retrenched without separation pay during the pandemic. (Screen grab/Senate PRIB)

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